The COVID-19 solution for integrated home care designed and effectively implemented by the Ministry of Health (MOH) announced last week the successful care of over 100,000 COVID-19 patients in home quarantine. This initiative was supported by the World Health Organization, the Government Medical Officers’ Association (GMOA) and supported by Dialog Axiata PLC, Bank of Ceylon and Wavenet International (Pvt) Ltd.
The toll-free trilingual hotline 1390 and patient management system were introduced to efficiently support patient management through the implementation of an integrated digital platform to manage the home care of PCR / RAT positive patients. The 1390 toll free hotline and all connectivity requirements are sponsored by Dialog Axiata PLC, the patient management system is sponsored by Wavenet International Pvt Ltd, and the call center is sponsored by the Bank of Ceylon. The patient management was led by specialized consultants and over 600 trained doctors were deployed under the coordination of GMOA under the guidance of the Ministry of Health for individual care.
The successful implementation of the 1390 Integrated Home Care Program has also reduced the burden on hospital supply systems during the height of the COVID-19 pandemic with the spread of new variants of the virus. The solution also succeeded in reducing the workload of the frontline healthcare providers by providing a platform for remote treatment of asymptomatic and non-critical patients. The solution was quickly adopted by healthcare workers who helped digitize the manual process of patient data management, record keeping, and turnaround time in managing patient home care.
Under the direction of the Ministry of Health, the toll-free trilingual hotline 1390 has now been expanded to the general public in order to register in the database of the Ministry’s patient administration in the event of a positive COVID-19 test. If patients who tested positive do not yet need to be registered with the local PHI or medical officer, they can call 1390 and register with the Home-based Care Solution to enjoy the safety and comfort of their own home in accordance with guidelines from the Department of Health.
At this milestone, Dr. Asela Gunewardena, Director General of Health Services: “The 1390 Home-based Care Solution is an addition to the country’s efforts in controlling COVID-19 and on behalf of the MOH, I would like to express the commitment of health care workers to make this system a success and I also thank Dialog Axiata, the Bank of Ceylon and Wavenet International for using the patient management system and the GMOA and WHO for their support. This national initiative is a win for the country and the combined efforts of these parties will not only greatly facilitate the progress of the country’s pandemic control, but also the long-term plans for establishing a primary health system for every Sri Lankan.
Dr. Anuruddha Padeniya, President of GMOA, said, “To date, GMOA is pleased to announce that over 600 doctors and pre-practitioners have actively monitored over 100,000 COVID patients from their respective homes using advanced technology while maintaining proper records System and a clinical hierarchy. We are grateful for the strengths of the collaboration between Dialog Axiata, Bank of Ceylon and Wavenet International in helping GMOA bring to life a high level COVID patient monitoring system, thereby setting an example to the world while maintaining an advanced system, to better manage COVID in the future as well. “
Supun Weerasinghe, Group Chief Executive of Dialog Axiata PLC, commented, “We are grateful to the Department of Health for giving us this opportunity to continue helping healthcare providers in their efforts to eradicate COVID-19. We are also grateful for the support from Wavenet International, Bank of Ceylon and GMOA, whose combined strengths have enabled us to expand our ongoing commitment to support national efforts to contain the pandemic and those affected by COVID-19. “
Kanchana Ratwatte, Chairman of the Bank of Ceylon, commented: “We at Bank of Ceylon, together with our partners Dialog Axiata and Wavenet, are very proud of our performance as we have reached the milestone of 100,000 homecare patients under this program. I hope there will be an opportunity in the future to consolidate this post-Covid service as a community health center. It is appropriate to thank the Ministry of Health officials, the GMOA and the front line health workers who were all involved in this meritorious act. “
Suren Pinto, CEO of Global Wavenet, commented, “Wavenet is very proud to partner with Dialog Axiata and BOC to provide a robust and scalable platform with advanced technology to support the health needs of an entire country. It is true proof of our commitment to the continuous development of the health tech space in Sri Lanka. “